MySalesMentor AI listens to your calls to coach you. In the eyes of the law, that’s the same as recording — so the safest habit is simple: disclose it on every call. It takes five seconds and builds trust anyway.
“Just so you know, I use an AI assistant to help take notes and improve the accuracy of our conversation. Is that okay with you?”
If they say yes, you have consent everywhere. If they say no, turn the coach off — the deal matters more.
In one-party consent states (the majority of U.S. states, and U.S. federal law), it’s enough that YOU know the call is being processed. In two-party (all-party) consent states, every participant must consent.
Get consent from everyone on the call if you or your prospect are in:
*Connecticut differs for civil vs. criminal contexts. Rules change — verify your state before relying on this list.
Assume two-party consent and disclose. Cross-state calls are generally judged by the stricter state’s rules.
Insurance, lending, securities, and healthcare often have additional recording, disclosure, and record-keeping rules from regulators or carriers. Add your rules to your Sales Profile so coaching respects them — and confirm with your compliance officer or upline.
GDPR (EU/UK), PIPEDA (Canada), and similar laws generally require informing participants. The disclosure line above satisfies the spirit of all of them.